YES!!! For our promotional items, all you have to pay is the shipping & handling cost. The price of the item itself is $0.00
After an order has been placed, it is promptly sent for processing within 24-48 hours where we will ship your item(s) within 12-30 business days to the US, up to 20-49 days to other countries.
Please allow a minimum of 2-3 weeks for delivery. After 6 weeks, if you do not receive your order, please contact us via [email protected].
We invest in the way products are shipped to make sure your orders arrive without a hitch. Because of this, shipping costs vary and depend on a few key factors:
- Where the order is shipping to
- The packaging used to ship each part of the order
- Orders containing multiple items may be printed at different facilities, adding to shipping cost
Here’s how you can see an estimated shipping price before placing your order:
- Add the desired product(s) to your cart.
- Enter your shipping address
- In your cart, the shipping cost will be estimated based on your shipping location and shipping method.
This is normal. Your products come from different warehouses and to prevent you from waiting too much, we prefer to deliver your order as soon as one or more items are ready. You will receive your order in several packages (which allows you to prolong the joy of discovering a new package in your mailbox several days!
Yes, this is normal. The delivery time is between 2 and 4 weeks. This is because we work directly with manufacturers from around the world, this is what allows us to offer the best prices. In any case, if you have not received your item within nine weeks (63 days) we will refund you and you keep the item if you receive it.
Tracking will be made available as soon as we get updated from the couriers.
Please contact us via Track your order page or [email protected] and we will provide your tracking details.
On some items, because of the carriers we can't provide tracking but we guarantee that you will receive your items (as long as the address in your checkout is correct).
On this site, ALL PAGES are secure and can not be hacked or can not be targeted by malware.
Finally, concerning the settlement, we use PayPal a safety reference in Internet transaction.
In summary, shopping in our shop is 100% safe and secure.
There's a good chance that our email has ended up in your SPAM folder. Please check and if you are still are unable to locate our email [email protected]
Currently, we support Credit Card Payment & PayPal Payment. We have a safe and secure facility.
Usually, it will be a fraud system detecting that your billing address does not match your credit card details. Please correct your info or use another card.
We offer a 100% refund or a replacement item, shipped to your door free of charge if there is a mistake on our end. This applies to the following:
- Your item is lost in transit
- Your item is damaged in transit
- You receive the wrong item or item description based on your order
Refunds & returns will not be processed after 30 days of the customer receiving the merchandise. So please contact us within the first 2 weeks of you receiving the items. Thanks for understanding.
*Please take care to choose the correct item (color, style, pattern, model etc.) as we cannot refund you if you make an incorrect order. If you notice that you have ordered incorrectly, please let us know ASAP (within 24 hours) and we may be able to resolve the issue.
Shipping refunds are NOT available on special promotional items. Any free offers must be canceled within 24 hours of your order. Free items are non-refundable once shipped.
An exception to this is if the item is lost in the mail, arrives damaged or we make a mistake with the item's description.
- Cancellations are only approved within 24 hours after placing your order
- If your item has already been sent to the shipping department we cannot cancel the order.
This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries.